Anytime there’s an election, some people are happy and some are let down. However, the results of one election this year put us squarely in the “happy” column. The people of New York State passed Proposition 2, a measure to allow the New York Legislature to go paperless, by 77 percent.
It’s not uncommon for legislators to become confounded during political deliberations. However, for the Canadian Senate, the source of the confusion is rather unusual—they keep debating the wrong version of bills.
This month, the Canadian Senate was debating C-8, a bill that contains modifications to Canadian copyright law. The bill had been shelved since January because clauses in it had to be renumbered, explains the Ottawa Citizen. But before the bill reached the Senate for a vote this fall, another bill became law during the summer and that changed the numbering of the clauses again, rendering C-8 inaccurate.
When the Commons voted to send C-8 to the Senate, no one noticed, so the Senate began debating the wrong bill.
It gets worse.
Just when we thought there might be a peace treaty ending the CIO-CMO wars, up pops another rival: the CDO.
One of the key findings in “CIO predictions for 2015,” a newly released IDC report, is that by 2020, 60 percent of CIOs in global organizations will be supplanted by the Chief Digital Officer (CDO) for the delivery of IT-enabled products and digital services.
Change is in the air following last week’s midterm election results—but the shake-up isn’t confined to politics. The tech sector will feel the ripple effect as new state leaders take their seats, laws around municipal broadband Internet networks are considered and the net neutrality debate heats up.
Of course, the biggest changes will be felt by those who work in government IT. A number of state chief information officer (CIO) positions are likely to change hands due to new governors in at least ten states. In 2010, for example—a similar midterm election—many newly elected governors brought in new CIOs as state IT became more of an issue.
Flavio Martins is the vice president of operations at DigiCert, Inc., a provider of enterprise authentication services and digital security certificates used by thousands of government, education, and Fortune 500 organizations.
Martins also blogs about customer service at Win the Customer and has been named one of the Huffington Post’s Top 100 Most Social Customer Service Pros. “For too long we’ve put up with “satisfaction” as the goal for customer service,” he writes. “But who wakes up hoping to just be satisfied for the day? We all want to be delighted.”